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SHIPPING & DELIVERY

SHIPPING FEES AND DELIVERY TIMES

We will ship the product(s) you ordered to the address indicated on the Order Confirmation according to the shipping method you will choose.

Separate charges for shipping, handling, duties and taxes will be shown separately on the Order Confirmation for each order, as applicable. Canadian customers are responsible for all sales, use, goods and services, harmonized sales, and other taxes associated with the order.

The orders are shipped by Canpar, Canada Post, US Postal Service or FedEx depending on the delivery address.

CANADA

Order Value Standard ( 2-7 business days ) Express ( 1-3 business days )
0 - $100.00 $7.50 $12.50
$100.01 + FREE $12.50

UNITED STATES

Order Value Standard ( 2-7 business days ) Express ( 1-3 business days )
0 - $100.00 $15.00 $30.00
$100.01 + FREE $30.00

INTERNATIONAL

Country Standard Express
Australia $57.00
7-12 business days
$63.00
5-10 business days
China $57.00
6-11 business days
$63.00
4-9 business days
Western Europe (Belgium, France,
Germany, Italy, Netherlands, Portugal,
Switzerland, United Kingdom)
$45.00
4-10 business days
$50.00
2-8 business days
United Arab Emirates $65.00
5-10 business days
$73.00
2-8 business days

Delivery times provided above are only estimates. We shall not be responsible for any damages or costs resulting from any delays in delivery.

SIGNATURE REQUIRED AND CONTACT NUMBER

It is our standard policy, to request a signature for all orders that we deliver, in order to avoid any lost orders. If the recipient is not present at the designated address at the time of delivery, the carrier will try to contact you in order to make alternative arrangements. It is understood and agreed that you, as the recipient, accept this responsibility. We shall not be responsible for any damages or costs resulting from loss of the order after delivery to the address chosen, in the manner chosen by the customer.

INTERNATIONAL SHIPPING

The international shipping fees do not include any import duties, taxes and/or customs charges. The recipient of an order will be responsible for any import duties, taxes and/or customs amounts charged by the recipient’s country. We cannot provide at checkout an estimate of import duties, taxes and/or customs charges as this information will vary by country.

We cannot adjust the value of your purchase. We are required by law to disclose the full value of the package content.

For any order refused at delivery, the recipient will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the order.

We do not ship to P.O. boxes outside of Canada and the US. Our free shipping program does not apply to international orders. All international prices are in United States dollars (US $).

**These policies are subject to change without prior written notice at any time.

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